NTUC is committed to help our low-income union members in times of need through various assistance programmes. The NTUC Care Fund (e-Vouchers) is an assistance programme which aims to assist our low-income union members to defray their cost of basic necessities and their children's school expenses for the new school year.
About the NTUC Care Fund (e-Vouchers) Programme
The NTUC Care Fund (e-Vouchers) are valid till 30 April 2022. Strictly no extension will be granted after the voucher expiry date.
What will you receive?
For more details on NTUC Care Fund (e-Vouchers), you may refer to the Factsheet.
What are the eligibility criteria?
How do you apply for the e-Vouchers?
Please note that members are required to submit their applications before the closing date as late submissions will not be processed.
When and How will I receive the e-vouchers?
Step 1: Have a ready internet connection.Step 2: Click on the URL sent via SMS. It will launch a website to open the e-voucher and the page to key in the 4-digit pin code will appear.Step 3: Key in the 4-digit pin code which was sent in the same SMS.Step 4: e-voucher bearing the barcode will be launched. Please present the voucher to participating merchants to scan and make purchase.Step 5: Purchase transaction will appear in transaction history
Step 1: Have a ready internet connection.
Step 2: Click on the URL sent via SMS. It will launch a website to open the e-voucher and the page to key in the 4-digit pin code will appear.
Step 3: Key in the 4-digit pin code which was sent in the same SMS.
Step 4: e-voucher bearing the barcode will be launched. Please present the voucher to participating merchants to scan and make purchase.
Step 5: Purchase transaction will appear in transaction history
The NTUC Care Fund (e-Vouchers) can be drawn down according to exact amount spent, till zero. There is no minimum value to be spent.
If member has received the SMS and voucher is unable to load due to the pin, it could be due to keying of wrong pin number and the browser has remembered the wrong code as 'remember code' was checked.
Please follow the following steps to clear the cache of your phone's mobile browser: 1. Go to Settings. 2. Search for Apps and click in. 3. Search for Chrome or Internet Explorer (or the browser app that you are using) and click in. 4. Select Storage and click in. 5. Select “Clear Cache" 6. Click on the link again to key in 4-digit pincode.
Once again, please be reminded that ALL e-Vouchers are valid till 30 April 2022. No extension will be granted after the vouchers have expired.
Note: It is important that mobile numbers are updated, to receive e-vouchers. Refer to the steps below to update your mobile number. Click here to update your particulars.
How do I use the e-vouchers?
Members can load their e-voucher on their mobile phone and use it at participating merchants for exact value purchases with no minimum purchase.
For further enquiries:
You may submit your enquiry here or contact NTUC Membership Hotline: 6213 8008 (Monday - Friday 9.00am to 5.30pm and Saturday 9.00am to 12.30pm).
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