Our code of ethics

 

The Professional Code of Ethics is modelled after the Tripartite Standard on Contracting with Self-Employed Persons.

 

NTUC freelancer directory upholds fair practices and the Professional Code of Ethics. The Code covers three core pillars:

  1. Demonstrate professionalism;
  2. Responsibility as practitioner; and
  3. Commit to progressive practices, and guides our Directory operations.

 

We encourage all Directory users – freelance professionals and businesses engaging freelancer expertise – to take reference from the Tripartite Standard on Contracting with Self-Employed Persons and the Professional Code of Ethics when engaging in business relations. Please scroll down to run through what the Code entails.

 

Key pillars

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Demonstrate professionalism

Uphold professionalism through clear communication, responsible work ethics, and adherence to regulations.
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Responsibility as practitioner

Ensure trust and credibility through responsible business practices, risk protection, and fair professional conduct.
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Commit to progressive practices

Advance trade practices for enhanced career and industry sustainability through formal contracts and progressive terms.

Demonstrate Professionalism

Example: Demonstrate clear understanding of scope and technicalities of work; provide expert advice and exercise sound judgement on deliverables; manage expectations of clients in upfront and transparent manner.

Example: Be prompt in the completion of work deliverables and ensuring that quality of work delivered meets professional standards.

Example: Observe and respect regulations and carry out service in accordance with regulations; abide by Singapore Copyright Act, etc.

Responsibility as Practitioner

Example: Proper business tax filing, bookkeeping, etc.

Example: Professional indemnity and equipment coverage.

Example: Personal Accident insurance, Prolonged Medical Leave insurance.

Example: Do not engage in conduct that compromises industry practice and rates; Fair payment terms and milestones when working with fellow SEPs, etc.

Commit to Progressive Practices

Example: Move away from informal written and verbal agreements (e.g., email and WhatsApp exchanges) towards formal contract agreements. Emails and WhatsApp should serve as a tool to facilitate contract signing, and not as agreement platforms.

Being progressive refers to the trait of being forward looking and acting in the best interest of the industry.
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